Forgotten Password

Forgotten your password? Don’t worry, it happens to all of us.

From your computer

  1. Recover your password by clicking on “Forgotten Password?” on our website or by using our password recovery tool.
  2. Simply enter your email address in the box and click on “Reset your password”.

On the app

If you need to recover your password using your mobile app, just click on “Forgot your password?” and follow the same instructions as above.

Then what?

A password email will then be sent to you.

Please make sure:

  1. to check your spam/junk/social folders for the password reset email
  2. that is in your list of safe email senders


Note: Sometimes password details can take a bit of time to update; if you’re unable to immediately log in with your new password, please wait a minute and try again.


If you created your Deezer account with an old Facebook or Google+ account, you may need to unlink your Deezer account from your social media and then try resetting your password again. Follow these steps to unlink your Deezer account from Facebook or Google +.


Still haven’t received the password reset email? Please contact us directly.


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