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Discover our newest partnership with CBB Mobil in Denmark, bringing you an unparalleled music streaming experience. With Deezer now part of the CBB MIX package, you can enjoy over 120 million tracks, curated playlists, and personalized recommendations, all seamlessly integrated into your mobile subscription.
What is the CBB and Deezer partnership?
CBB Mobil has teamed up with Deezer to offer an exclusive music streaming service as part of their CBB MIX package. This collaboration allows CBB customers to access Deezer's vast music library directly through their mobile plans, providing a convenient and cost-effective way to enjoy your favourite tunes anytime, anywhere.
How does it work?
As a CBB customer, you can customize your CBB MIX package by selecting a minimum of two streaming services, with Deezer Premium or Family now available as one of the options. Once you've chosen Deezer, you'll receive an activation link via email. Simply follow the instructions to set up your Deezer account and start streaming immediately. For detailed information on the activation process, please refer to CBB's help guidance.
Also, you can find all details about their terms and conditions here.
How to subscribe
To add Deezer to your CBB MIX package, log in to your Mit CBB account and navigate to the CBB MIX section. From there, you can select Deezer Premium or Family along with your other preferred streaming services. If you're not yet a CBB customer, you can sign up for a mobile subscription on CBB's website and choose the CBB MIX package that suits your needs. For more information on available plans and pricing, visit CBB's homepage.
How to change your CBB MIX plan
If you want to change your current CBB MIX plan, follow these steps:
- Log in to your Mit CBB account
- Navigate to the CBB MIX section and click on "Change services" ("SKIFT TJENESTER")
- Select the services you wish to add, remove, or modify
- Review your changes and confirm by clicking "Confirm selection" ("BEKRÆFT VALG")
- Accept the updated terms and conditions
- Your changes will be reflected in your next billing cycle, and you will receive a confirmation email detailing your updated plan
Frequently asked questions
Can I change my selected streaming services?
Yes, CBB MIX offers full flexibility. You can modify your chosen services through your Mit CBB account without any binding commitments.
Is there a minimum subscription period?
No, there is no binding period for CBB MIX. You can adjust or cancel your selected services at any time.
How do I activate Deezer after subscribing?
After adding Deezer to your CBB MIX package, you'll receive an activation link via email. Follow the provided instructions to set up your Deezer account and start streaming.
What happens if I cancel my CBB MIX subscription?
If you cancel your CBB MIX subscription, you will retain access to your selected streaming services until the end of your current billing period. After that, the services will no longer be available.
Can I use Deezer on multiple devices?
Yes! With your Deezer subscription, you can stream music on multiple devices, including smartphones, tablets, and computers, ensuring you enjoy your music wherever you go.
When will I be billed for CBB MIX?
Your CBB MIX subscription is billed monthly along with your CBB Mobil plan. You can view your billing details in your Mit CBB account.
What should I do if I experience billing issues?
If you notice any discrepancies in your bill, please contact CBB Mobil’s customer support for assistance. They will help resolve any payment-related concerns.
What if I have issues with the Deezer app?
If you're experiencing issues with the Deezer app, try updating the app, checking your internet connection, or restarting your device. If problems persist, visit Deezer’s Help Centre for further assistance.
I already have a B2C Deezer paid subscription. How can I switch to the CBB offer?
If you have an existing Deezer paid subscription, you will need to cancel it before activating Deezer through CBB MIX. Once your current subscription ends, you can activate Deezer via your CBB MIX plan using the provided activation link.
How do the CBB MIX swappable offers work?
CBB MIX allows you to swap streaming services each month, giving you flexibility in your subscription. You can log in to Mit CBB and modify your selected services according to your preferences without any long-term commitment.
Do I need to change any details on my Deezer account when switching to the CBB offer?
No, you can use your existing Deezer account. However, once your previous subscription ends, you must activate the new offer through CBB MIX to continue enjoying Deezer without interruption.
How can I update my email or other details on my Deezer account?
To update your email or other account details, log in to your Deezer account, navigate to the settings section, and make the necessary changes. If you experience any issues, visit Deezer’s Help Centre for further assistance.