As of March 24, 2019 you will no longer be able to pay for Deezer through your monthly Cricket service payment.
In addition, as of Jan 20, 2019 new customers can no longer sign up for a Deezer account with payment in their Cricket bill, but they can still subscribe directly with Deezer.
We are in the process of contacting all current Deezer from Cricket users via SMS and Email, with further details about what to do next, or you can check our Frequently Asked Questions below.
Frequently Asked Questions
What do I need to do?
Nothing right now. We’ll send you emails and a message in the Deezer app for a promotional offer. The offer will be a $6/month plan for 6 months to our Deezer Premium service. This plan includes all the feature you already love about deezer from Cricket plus access to your account on additional devices.
What if I do nothing?
If you decide not to take the limited time offer from Deezer you will still have access to you music library and playlist in Deezer Free. Deezer Free will have ads during your listing as well as some other limitations. You can see how Deezer Free compares to our subscription plans with this handy chart.
I am a Cricket customer without Deezer, can I still subscribe to Deezer from Cricket?
Unfortunately as of January 20, 2019 you can no longer activate Deezer from Cricket.
If you're still interested in Deezer, you can always subscribe directly, you'll find an overview of our different offers here.
I am an existing Deezer from Cricket subscriber, what does this mean for me?
While the payment services for new customers is ending on January 20, 2019, you can continue to enjoy payment services from Cricketan until March 24, 2019 if you continue to pay in your Cricket bill..
Why have I received a message prompting me to add an email to my Deezer account?
So you can continue to manage your Deezer account after the Cricket billing ends, you will need to add an email.
Is it possible to continue using Deezer after the offer with Cricket has ended?
Yes, between December 2018 and March 2019, we will contact you with steps for how to switch to subscribing directly via Deezer.
This will not affect your mobile phone service through Cricket; we will take care of all the technical stuff, so you can continue to enjoy your music on Deezer, without any disruption.
What about my playlists, favorites and Flow, will these be lost?
No, we will handle the all the technical stuff, so you will not lose anything from your existing profile. We recommend you add an email to your account, to help make sure everything goes smoothly.
The only real change you should see is that you pay for Deezer directly, rather than as part of your Cricket bill.
What happens if I don’t get the SMS or the offer to subscribe directly to Deezer?
First, try opening the Deezer app and you should see your offer there. If that doesn’t work, you can contact us here.