Update - 02/08/2018
Our teams have fixed the underlying cause of the issue and normal service has now been restored. We apologise for any inconvenience caused.
Update - 01/08/2018
We've found the underlying cause of the issue sending the error message "The requested content is not loading." to users. We're now working to correct the problem and will keep posting further updates until the problem is resolved.
Connection issues affecting users in Canada and United States - 30/07/2018
We're currently investigating reports of connection issues for iOS and Android app users in Canada and the United States.
Affected users are often receiving the error message "The requested content is not loading."
Please check back here for further updates on this issue.