Your data is important to us, so we've made it easy for you to access the information we hold. If you're looking to access your personal data, you're in the right place. Follow these simple steps to retrieve your information.
Step 1: Request Your Data
- Log in to your account on our website.
- In your private Information there is a button titled Personal Data “click” on this
Step 2: Confirm Your Request
- A pop-up window will appear, outlining what your export will include.
- If everything looks good, click "request my data" to proceed.
Step 3: Verify Your Identity
- Check your email inbox for a message from us.
- Inside, you'll find a secure session code.
- Enter this code on our website to continue.
Step 4: Get Confirmation
- Once you've entered the code, you'll receive a confirmation email from us.
Step 5: Access Your Data
- After 7 days * you'll receive another email.
- This email will contain a link to download your data.
- Simply log in to your account to access and download your information.
The data will remain available for download for 30 days, after which you can make a new data request.