We have been made aware that one of our partners experienced a data breach in 2019, and a snapshot of our users’ non-sensitive information was exposed. Although we are unaware of any actual misuse of the data, we wanted to provide more clarity and give potentially affected users appropriate advice on how to protect themselves. Our commitment to you and the security of your personal data is of utmost importance to us, and we are actively working to take appropriate action to safeguard the breached data.
This information came to light November 8 2022 as a result of our ongoing efforts to ensure the security and integrity of our users’ personal information. The data in question had been handled by a 3rd party partner that we haven’t worked with since 2020, and it was this partner that experienced the breach. Deezer’s security systems remain effective, and our own databases are secure.
The exposed data includes basic information such as first and last names, date of birth, and your email address. To be clear, no information regarding passwords or payment details has been discovered.
As a precautionary measure, we would recommend that you change your password. For more information on protecting your identity, we would recommend you visit this website: https://www.nytimes.com/guides/privacy-project/how-to-protect-your-digital-privacy