We all have times where we need to change our payment details for subscriptions because we've got a new card, or because we've moved banks. This article will explain how to change or update your payment details for your Deezer subscription, so you can continue enjoying quality music!
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How to change or update your payment details
It is important to make sure your payment details are up to date. Here's how to change them if they're not:
- Navigate to your profile icon in the top left hand side of your application
- Select the Settings cog icon in the top right hand side of your application
Note: If you're logging in with Deezer Family, please use the Main profile to change your details
- Under Subscription, select Plan management
- Select Subscription details & invoices
- Go to Payment method
- Change or update your payment method and enter your new details
Note: Your changes will take effect on your next payment
- Go to Settings
Note: If you're logging in with Deezer Family, please use the Main profile to change your details
- Select Account management
- Select Manage my subscription
- Go to Payment method
- Change or update your payment method and enter your new details
Note: Your changes will take effect on your next payment
- Go to your profile
Note: If you're logging in with Deezer Family, please use the Main profile to change your details
- Select Account Settings
- Select MANAGE MY SUBSCRIPTION
- Go to Payment method
- Change or update your payment method and enter your new details
Note: We recommend switching to a PC or desktop device with a secure web browser. Your changes will take effect on your next payment
FAQ
Why can't I update my payment method?
Occasionally, you may need to clear your browser cache. Please open your account from a computer, clear the browser cache and try updating your details. If this does not work, you can use our Help Center webform.
I recently moved to a new country. How can I pay for Deezer in the local currency?
You'll need to cancel your current subscription and ensure your payment period is complete. After your last bill, you can activate a new subscription on your Deezer Free account. You'll then be charged with the corresponding currency. Please keep in mind that you must use a local payment method (payment method issued in the default country) when you re-subscribe.
Note: Your music library may be different as it is region dependent
I am an iTunes user. Why can I not update my Deezer payment details?
If you've subscribed to our app with iTunes or another third party, you'll need to update your payment details with the third party directly. Please see Apple’s instructions for further information.
Note: If you no longer have access to your Apple ID and wish to cancel your subscription, you will need to contact Apple Support to do so. Unfortunately, Deezer do not have access to subscriptions via iTunes.
I have a Deezer subscription through a partnership. Will I lose my music if I change to a direct subscription?
Absolutely not! Providing you use the same email address you used to sign up with via the partnership deal, you will keep your account, all your playlists and favorites. To switch to a direct subscription, you will need to wait until the subscription with your chosen partnership has finished and your account has reverted to free, at which point you can subscribe to your chosen subscription with Deezer!