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Change Your Deezer Username, Email Or Password

Simone
  • Updated

There may come a time when you want to change your username, password or email. At Deezer, we take your security very seriously, so we've added an extra security step to confirm that it's really you making the request to change your email or password.

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Check out the steps below to see how to change your details:

How to change your email or password

  1. Go to Settings Settings.png
  2. Select Account management AccountManagement.svg
  3. Select Change your email address or Change password
  4. Select SEND CODE

    The six digit security code will be sent to the email address that is on your screen

  5. Check your email for the six digit code
  6. Back on the Deezer app, enter the six digit code
  7. Select CONTINUE or RESEND CODE to start the process again from step five
  8. Enter your new email address or password
  9. Re-enter your new email address or password
  10. Select SAVE CHANGES

Note: If you don’t have access to this email, you’ll need to have it changed by one of our agents. Please reach out to our customer support team for assistance. For security reasons, the code to reset your password will expire after 10 minutes. Once expired, you’ll need to request a new one.

  1. Go to Settings Settings.png
  2. Select Account management AccountManagement.svg
  3. Select Change your email address or Change password
  4. Select SEND CODE

    The six digit security code will be sent to the email address that is on your screen

  5. Check your email for the six digit code
  6. Back on the Deezer app, enter the six digit code
  7. Select CONTINUE or RESEND CODE to start the process again from step five
  8. Enter your new email address or password
  9. Re-enter your new email address or password
  10. Select SAVE CHANGES

Note: If you don’t have access to this email, you’ll need to have it changed by one of our agents. Please reach out to our customer support team for assistance. For security reasons, the code to reset your password will expire after 10 minutes. Once expired, you’ll need to request a new one.

  1. Go to your profile Profile.png
  2. Select Account management
  3. Select CHANGE next to your email or password
  4. Select SEND CODE

    The six digit security code will be sent to the email address that is on your screen

  5. Check your email for the six digit code
  6. Back on deezer.com, enter the six digit code
  7. Select CONTINUE or RESEND CODE to start the process again from step five
  8. Enter your new email address or password
  9. Re-enter your new email address or password
  10. Select SAVE CHANGES

Note: If you don’t have access to this email, you’ll need to have it changed by one of our agents. Please reach out to our customer support team for assistance. For security reasons, the code to reset your password will expire after 10 minutes. Once expired, you’ll need to request a new one.

How to change your username

Unfortunately, you cannot change your username on iOS devices. You will need to log in to deezer.com to change your username.

  1. Go to Settings Settings.png
  2. Select Account management AccountManagement.svg
  3. Select your profile ProfileMobile.png at the top of the page
  4. Enter a new username
  5. Select OK
  1. Go to your profile Profile.png
  2. Select Account Settings
  3. Under Deezer information that can be seen by other Deezer users, in the Username field, enter a new username