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Deezer and Sonos

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Simone
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With Deezer, you can use the Sonos Controller app to stream your entire Deezer music library to any room in the house. Get curated, personalized recommendations with your Deezer Flow and over 73 million songs. Listen on all your devices, totally ad-free in available service regions.

I. Requirements

  • Sonos Controller app and device set up.
  • Deezer Premium, Deezer Family or Deezer HiFi subscription (5 Mbs is the minimum broadband speed to stream FLAC with HiFi)

Note: Deezer Family users can add a Deezer Family Profile to their Sonos

II. Setting up Deezer on your Sonos

On mobile

  1. Open the Sonos_and_Deezer_1.jpg Sonos app for Android or iOS
  2. From the Settings Sonos_and_Deezer_2.png tab, tap Services & Voice Sonos_and_Deezer_3.png
  3. Under Music & Content, tap Add a Service Sonos_and_Deezer_4.png
  4. Select Deezer Sonos_and_Deezer_5.png from the list
  5. Select I already have an account
  6. Type in your username and password when prompted, and follow the on-screen instructions to complete adding your account

On desktop

  1. Launch the Sonos_and_Deezer_1.jpg Sonos desktop app
  2. Select Sonos_and_Deezer_6.png Add Music Services
  3. Select Sonos_and_Deezer_5.png Deezer
  4. Select I already have an account, and click AUTHORIZE
  5. Type in your username and password when prompted, and follow the on-screen instructions to complete adding your account

III. Removing Deezer from Sonos

On mobile

  1. Open the Sonos_and_Deezer_1.jpg Sonos app for Android or iOS
  2. From the More tab, go to Sonos_and_Deezer_2.png Settings
  3. Select My Services
  4. Select Sonos_and_Deezer_5.png Deezer
  5. Select Remove account to remove it from your Sonos system

Note: If you’ve added multiple accounts, make sure to select the correct one before removing

On desktop

  1. Launch the Sonos_and_Deezer_1.jpg Sonos desktop app
  2. Select Manage > Service Settings
  3. Click on the minus - for Mac or Remove on your PC next to Deezer to remove it from your Sonos system

Note: If you’ve added multiple accounts, make sure to select the correct one before removing

IV. Deezer HiFi and Sonos FAQs

What is High Fidelity audio?

High Fidelity audio is music encoded in FLAC (16-bit, 44.1kHz). Streaming usually compresses music a little to save you data, but Deezer HiFi audio plays CD-quality sound.

How can I tell if the track I'm streaming is High Fidelity audio (FLAC)?

Select Info & Options > Track Format. You’ll see the format here (FLAC or MP3).

What is the recommended internet bandwidth to stream High Fidelity audio on Sonos?

5 Mbs is the minimum broadband speed required to stream FLAC from Deezer on Sonos. If you are streaming different FLAC music to multiple speakers, we recommend a higher broadband speed.

  • 5.0 Megabits per second - 1 FLAC stream
  • 7.5 Megabits per second - 2 FLAC streams
  • 10 Megabits per second - 3 or more FLAC streams

How to improve FLAC sound

When streaming lossless audio to a Sonos group that contains many players, your Sonos system's capabilities may be more limited than usual. Occasionally, the system might experience audio dropouts or display error messages in the app. To improve the performance and reliability of your sound:

  • Ungroup some of your players to make a smaller group
  • Wire some of your Sonos players to the network via Ethernet for local bandwidth for the Sonos players to use when streaming lossless content

I’m trying to play a FLAC song on Sonos, but it won’t play. Why?

The majority of Deezer’s 73+ million songs are available in FLAC quality. However, if you find a song that does not play when you select it, this may be because it is not available in FLAC at the moment.

V. Using Deezer with Amazon Alexa on Sonos

  • See how to set up Deezer on Amazon Alexa here.
  • Find out more about voice commands for Deezer on Amazon Alexa here.

VI. Troubleshooting

“I don't see the Deezer service listed…”

Try the troubleshooting tips found here. If that doesn’t work, then send Sonos an email using the webform.

“My Sonos audio is dropping out when I use Deezer. What can I do?”

Read Sonos’ article on audio playback stops or skips. You can also watch Sonos’ video on Wireless interference for more tips

“I have over a 1000 playlists on my Deezer account, but once I connect to Sonos, it only shows half of my playlists...?”

Sonos can only index a maximum of 1,000 playlists with up to 40,000 songs total. If you exceed this limit, some of your playlists or songs will not be visible in Imported Playlists. You’ll need to reduce large playlists by reorganizing or deleting these playlists.

Helpful links

Speaker not found

Using AirPlay with Sonos

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