Before you delete/remove a Family member, please make sure you are logged into the Admin account. We recommend that any content you wish to save is transferred to another account before you delete a Profile.
Note: An Independent account can only be removed (not deleted)
Deleting/removing a Deezer Family member on mobile
- Log in to the Admin account
- Select FAMILY MEMBERS button
- Alternatively, you can go to Settings
, where you can also select Family members
- Select the three dots
on Android (or
on iOS devices) next to the Family member you would like to delete/remove
- Depending on how the Family member was set up, you can select
- Delete this profile for Profiles or
Remove this member for
Independent accounts
- Tap OK to confirm
Note: Independent accounts will be removed from your Deezer Family plan, reverting back to Deezer Free. The account owner can subscribe at any time to access music on demand and offline listening
Deleting/removing a Family member on your computer
- Log in to the Admin account
- Select your profile
(located next to the notification bell)
- Select Family members
- Select Manage members
- Select the editing icon
on the Family member you want to remove/delete
- Remove an Independent account following these steps:
- Select Remove
- Re-enter the username of the Independent account
- Confirm by selecting Remove
- Delete a Profile following these steps:
- Select Delete this profile located at the bottom of the page under profile details
- Re-enter the username of the Profile
- Confirm by selecting Delete
"What happens to a Family member's content when this member is deleted/removed?"
When an Admin deletes a Profile, the Family member's favorites, recommendations, playlists and personal listening history will be permanently deleted. This is why we recommend transferring playlists, before the Admin deletes a Profile or kid-only profile to ensure the content is not lost.
When an Independent account is removed from a Deezer Family plan by the Admin, the account will revert back to Deezer Free. Independent account owners can subscribe to any Deezer plan to access playlists, music on demand and offline listening.
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