Memory, storage and your Smart Cache settings may affect Deezer's performance on mobile. You will find the most frequently asked questions below, helping you to adjust your Smart Cache settings and enhance the performance of the app.
FAQ
How much data do I need to install the Deezer app?
You'll need at least 1GB of data to install the Deezer app. If your mobile is nearly full, it's worth deleting some of your old data.
How can I free up more storage space?
The quality of music you stream affects storage, so if you select High Quality on your audio settings, your Deezer files will take up more space on your device.
You can learn how to free up more space for Android devices here and iOS devices here.
Deleting your Deezer downloads will also help to free up space.
Note: If your device has an SD card, you can change the location of your storage to increase your device's capacity
How can I improve my mobile device's performance?
If you find that your mobile device is sluggish, you can also check your memory usage and kill or disable any apps that are slowing down your device's performance. Wallpapers and widgets can also affect performance.
Depending on your device's manufacturer, you can run an optimization tool for Android or iOS.
What is Smart Cache?
Smart Cache is a temporary storage space for any tracks you've streamed from the Deezer app. This space allows Deezer to keep playing tracks even if you lose WiFi signal.
Every time you play a song, it is downloaded to your device's Smart Cache. Depending on your Smart Cache settings, the next track will also be downloaded to your device. When listening to a recently streamed track, if it is still in the Smart Cache, Deezer will play it directly without downloading it all over again to save data.
Warning: Smart Cache is part of Deezer's app space. By increasing or decreasing the Smart Cache size, you can adjust the amount of storage Deezer uses on your device.
Note: Once full, your Smart Cache will delete older tracks.
How do you change the amount of space allocated for Smart Cache within Deezer?
- Go to Settings
- Select Data and storage
- Within Smart Cache, move the Space allocated for Smart Cache slider until you're happy with the storage space that will be used