Logging in to Deezer Family Profiles

All profiles on a Deezer Family account share the same login details. Once you’ve logged into the Main account you can then switch to any other profile. 

How to switch family profiles on mobile

1. Open Favorites
2. You have the option to tap the SWITCH PROFILE button or go to Settings  and select Switch profile 
3. Select the profile you would like to access

Note: On iOS devices you also have the option to select the General profile you would like to access after logging in

On deezer.com and desktop app

1. Log in to your account
2. A "Welcome back! Select your profile" message will appear 
3. Select the profile you would like to access
4. You can view other family General profiles by selecting your profile  (located next to notifications) and Switch profiles

Family on voice

Deezer Family subscribers can now link their Main account and General profiles with Amazon Alexa and Google Home. 

"My profile keeps switching every time other family members log in. How do I prevent this from happening?"

Try deleting the cookies on your browser and see if this solves the problem. For mobile users, this would be the cache. You can also try deleting the Deezer app and reinstalling it on your device.     

"How do I prevent family members logging in with my gmail details?"

If you’ve signed in to deezer.com with your google account details, you can unlink your Google account and reset your password.