Members can be added to a Deezer Family or Deezer Trio plan as an Independent account with their own password or a Profile (same log-in details as the Admin).
The steps to log in differ depending on how the member was originally set up by the Admin.
If the member was set up as an Independent account, this member will need to enter the log-in credentials used to accept the invite.
- Independent accounts can only be accessed by the owner of the account and cannot be accessed by other members (Admin, other Independent accounts and Profiles)
- If the owner cannot remember the credentials used, the password can be reset
If the member was set up as a Profile, this member will need to enter the same log-in details used by the Admin. Once logged in, the member can switch to any Profile or Kid profile.
Note: Profiles can be accessed by all members, including Independent accounts
How to switch Profiles
- Log in to your account
- Select the Profile you would like to access
Note: If you are already logged in on mobile, you can view other Profiles by going to Settings and selecting Members . If you are already logged in on your computer, you can view other Profiles by selecting your profile photo and then selecting Members.
"As a member, how can I link with Amazon Alexa, Google Nest Audio or Sonos?"
Note: An Independent account can be accessed and linked independently, using its own log-in credentials
"How do I prevent members logging in with my Gmail details to access their profiles?"
Note: This only applies to Profiles (not Independent accounts)