We know things don’t always go as planned, and sometimes you need to talk to someone directly to resolve account issues. Whether you want to update your payment method, discuss your subscription, or get help logging in, our Deezer Support team is here to assist you as quickly as possible!
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Most troubleshooting questions about your Deezer plan or devices can be answered within our support site:
But if you’d prefer to speak with someone directly, there are several ways to get help.
The best way to contact us
The quickest and easiest way to contact us is:
Deezer Support Chat
Just click the Chat With Us window in the bottom-right corner of your screen, and one of our representatives will be happy to help.
Tip: We recommend starting with Webchat for the quickest support
Other ways to contact us
You can also find help using these methods:
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Webform
If you can’t find an answer on the support site, please fill out a webform and we'll get back to you as soon as possible
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Ask an expert
If you’re stuck, you can always ask the Deezer Community. Our global Superusers and Community Managers share their top troubleshooting tips. Post your opinion or vote for your favorite ideas.
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Social
Find us on our Facebook page or @DeezerHelp on X (formerly known as Twitter).
Deezer values your feedback. Join the conversation at Deezer Community.
Want more insight to the topics explored in this article? Find out more at How to contact Deezer Support