What's 360 Reality Audio?
360 by Deezer is our new app dedicated to our Deezer HiFi subscribers.
Deezer HiFi users will be able to hear the very first songs recorded in 360 Reality Audio. 360 Reality Audio maximizes the spatial sound field by creating multiple virtual speakers and converting instruments into independent objects that can be placed in different positions to create a truly immersive experience for listeners.
Note: The spatial impression of the acoustic field (localization of the sound) may vary from person to person. Some people may experience discomfort, especially when feeling an unnatural spatial impression of the acoustic field. If you experience any discomfort, you should stop listening to the music.
What are the requirements to use 360 by Deezer?
- iOS version 11 and higher and Android version Lollipop and above
- Note: Audio may not be optimal on Android phones with CPU speed lower than <1.43 GHz, which could result in “sound drop” or skipping
- Deezer HiFi subscription
360 Reality Audio can be enjoyed with headphones from any manufacturer However, for a personalised experience, we recommend Sony's range of 360RA optimised headsets, including:
Users who’ve purchased the above models are eligible for a 3-month trial of Deezer HiFi, accessible via a voucher code within the packaging. If you did not receive a voucher code for Deezer HiFi, (see last section of article) please contact Deezer Support.
Note: Sony headphones availability varies by market. Please visit your local Sony website to check which 360 Reality Audio certified models are available in your country
How does it work?
Only Deezer HiFi users can access the 360 by Deezer app. You'll need a Deezer HiFi subscription before you can use the 360 by Deezer app
All of the tracks you’ve favorited will automatically sync to your 360 by Deezer app (and vice versa).
Note: Some tracks in your library will not be available in 360 RA. The catalogue will continue to grow as more tracks are remasterized by the music labels and added
Adding tracks to your library
Use the Explore button in the 360 by Deezer app to find inspiration from the latest releases that have been encoded. To add tracks to your library, simply select the heart icon . If you like a song, the track will also be liked in your main app too.
Users have the option to filter their tracks by file format 360 Reality Audio, using the toggle button in their library.
How do I connect my Sony headphones?
You can set up your headphones with Headphones Connect, Sony's journey to optimize technology and calibrate audio to users' ears.
How do I optimize my headphones?
- Open 360 by Deezer
- Go to My profile
- Select Audio settings
- Select Optimization
- Select YES, I HAVE*
- Select Optimize
- You will be redirected to Sony Headphones Connect
*If you have another compatible device, select NOT YET. While users can experience 360 spatial sound with all compatible headphones, the experience is only personalized with Sony headphones (a standard HRTF profile will be used when you select NOT YET)
How do I use the Sony gift code?
After you purchase your eligible Sony headphones, enter your gift code on Sony's website and you'll be redirected to Deezer. With our partnership, eligible Sony headphone users have access to 3 months free Deezer HiFi subscription, which can be canceled at any time. At the end of this period, you'll be charged monthly thereafter. To redeem the offer, follow these steps:
- Download the 360 by Deezer app for your iOS or Android device
- Select your language
- Enter your 7 digit alphanumeric access code
- Select your country
- Search and select Deezer
- By clicking on the Deezer logo, you'll see more info about Deezer HiFi
- Create an account with your login details
- Finally, enter payment details
- Discover and enjoy Deezer
Note: If you’ve purchased an eligible model and did not receive a voucher code, please contact our Deezer Support team. A proof of purchase will be necessary to receive a voucher code.