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Simone
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Most troubleshooting questions about your Deezer subscription or devices can be answered with our Helpdesk:

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If you can’t find the answer you are looking for on our Helpdesk, please fill out a webform and we'll get back to you.

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If you’re stuck, you can always ask the Deezer Community. Our global Superusers and Community Managers share their top troubleshooting tips. Post your opinion or vote for your favorite ideas.

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Speak to one of our Deezer Support representatives via Webchat between the hours of 09:00 and 17:00 GMT. Click on the Chat With Us window, which will appear in the bottom-right corner of your screen during our office hours.

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Find us on our Facebook page or @DeezerHelp on Twitter. We're available during the week between the hours of 09.00 and 17.00 GMT.

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