This article will provide you with up-to-date and comprehensive information on Deezer's most recent partnership with Fitness Park, including an overview of Fitness Park and Deezer Premium, how to activate your Deezer Premium and a list of frequently asked questions and troubleshooting tips should you encounter a problem.
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Who are Fitness Park?
Fitness Park is the leading low-cost gym chain in France and one of the largest fitness operators in Europe. Founded in 2009, Fitness Park has grown rapidly and now operates more than 350 clubs across France and internationally, including in Spain and Morocco. The brand serves over 1.3 million members. Fitness Park’s mission is to enable everyone to achieve their personal fitness goals by offering accessible, high-quality fitness experiences. The brand emphasizes innovation, community, and affordability.
* Up to 6 months of Deezer Premium for free, more details below
What is the Deezer Premium offer?
With Deezer Premium, you can listen to all your music offline and create playlists, without the hassle of adverts. You can even identify tracks, sing along to your favourite songs and play music quizzes with other users with built-in features like SongCatcher, Lyrics and Music Quizzes. All of these features are available to you, where you can experience it all with Hi-fi sound!
What is the partnership between Deezer and Fitness Park?
This offer is reserved for users in France who have not benefited from any promotion or free trial period of the Deezer service in the last 12 months, that select a plan on the Fitness Park webpage or physically in one of the Fitness Gym locations. There are two main differences in how you will get the Deezer Premium offer.
Subscription to a Fitness Park plan through website/app:
- If you select plan Classic or Access+ you will have access to a Deezer Premium code of 3 months that will be sent to you via email up to 24 hours after the subscription is concluded successfully.
- If you select plan Ultimate, you will have access to a Deezer Premium code for 6 months that will be sent to you via email up to 24 hours after the subscription is concluded successfully.
Subscription to a Fitness Park plan in any French Fitness Park Gym location:
- If you select plan Classic or Access+ you will have access to a Deezer Premium code for 3 months that will be sent to you via email after the trial ends, and you become a paid Fitness Park subscriber.
- If you select plan Ultimate, you will have access to a Deezer Premium code for 6 months that will be sent to you via email after the trial ends, and you become a paid Fitness Park subscriber.
Once you receive the code in your email, we made a smooth and simple journey for all users.
Just follow the link “I´M TAKING ADVANTAGE” or use this link https://www.deezer.com/fitnesspark to redeem your code.
Then, just follow the instructions to set up your Deezer account (can be to create a new account or link to an existing free account) and start streaming immediately.
Note: As per terms and conditions, this offer is reserved for users in France who have not benefited from any promotion or free trial period of the Deezer service in the last 12 months.
All the terms and conditions can be found here: (1) The "Deezer Fitness Park" offer is valid for any subscription to a Fitness Park Classic or Access+ plan with a minimum 52-week commitment (excluding Guadeloupe, which offers the DEEZER 3 MONTHS FREE for any ULTIMATE subscription), for 2 months from the date the subscriber receives the email containing the promotional code to activate the offer, provided they enter their bank details when activating the offer on the Deezer website. This offer is reserved for users who have not benefited from any promotion or free trial period of the Deezer service in the last 12 months. It can only be used once on the French website. deezer.com and gives you access to the Deezer Premium service free for 3 months. After this period, your Deezer subscription will automatically renew monthly at the standard Deezer Premium subscription price. If you do not wish to renew your Deezer subscription, you must cancel it at least 48 hours before the end of the initial 3-month period by going to the "Settings" page of your account on the Deezer.com website. However, any current Deezer subscription fees already paid will not be refunded. To open a Deezer account, you must accept the Deezer subscription terms and conditions available on [website address]. deezer.com/legal/cgu.
(2) Offer limited to the first 10,000 subscribers activating their Deezer code. The "Deezer Fitness Park Ultimate" offer is valid for any subscription to an ULTIMATE Fitness Park membership with a minimum commitment of 52 weeks (excluding New Caledonia, French Polynesia and Réunion), for 2 months from the date the subscriber receives the email containing the promotional code to activate the offer (the code will be sent the day after subscribing to the ULTIMATE membership if subscribing on the fitnesspark.fr website and thirty days after subscribing to an ULTIMATE Fitness Park membership if subscribing at the reception of a Fitness Park club, provided that the member still has an ULTIMATE Fitness Park membership), subject to providing their bank details when activating the offer on the Deezer website. This offer is reserved for users who have not benefited from any promotion or free trial period of the Deezer service in the last 12 months. It can be used once on the French website deezer.com and provides access to the Deezer Premium service free of charge for 6 months. At the end of this period, the Deezer subscription will automatically renew monthly at the standard price of the chosen Deezer subscription. If you do not wish to renew your Deezer subscription, you must cancel it at least 48 hours before the end of the initial 6-month period by going to the "settings" page of your account on the Deezer website. However, any current Deezer subscription months already paid for will not be refunded. To open a Deezer account, you must accept the Deezer offer's general terms and conditions of subscription, available at deezer.com/legal/cgu.
Cancel your subscription
We don’t want to see you going, but if that is your decision, let's know what didn’t work so well before you leave. Use our French Deezer Community to share your feedback - https://fr.deezercommunity.com/. So in case you have any doubts about how to cancel your Deezer Premium subscription, please follow the details of our article - Cancel Your Deezer Subscription.
FAQs
Who can benefit from this offer?
The offer is reserved for new Fitness Park subscribers and Deezer users that never had a trial before, and they must be residing in France.
I am not a French resident, can I subscribe to Fitness Park x Deezer Premium plan?
Unfortunately, the subscriptions are only available for French residents.
What are the benefits of this combined offer?
This offer provides a more advantageous deal that two separate subscriptions. Have a look here.
How do I subscribe to Deezer Premium through Fitness Park App or website?
You can subscribe to the new offer from Fitness Park website or on the app, you can find it under “Abonnements”.
The activation link received by e-mail doesn't work. What should I do?
If the link doesn't work, but you got the code, then please just use this link - https://www.deezer.com/fitnesspark and follow the smooth journey we have prepared for you. In case the code was not sent or the e-mail from Fitness Park, please contact their Customer Support for assistance. The issue is occurring in their environment, and Deezer doesn't have visibility into this process.
Is there a minimum subscription period?
Yes, Fitness Park subscription has a commitment of 12 months, but the Deezer subscription can be cancelled at any time. After the 3 or 6 months of Deezer Premium for free, it renews automatically every month, but again, you can cancel it at any time.
Is there an option to pay annual, to the Fitness Park + Deezer Premium bundle?
No. For now, the only option is a monthly payment of the offer.
Can I find other offers beside the Deezer Premium?
Unfortunately, currently, the only option available is the Deezer Premium.
What audio qualities are available on Deezer Premium?
Deezer Premium offers multiple audio quality settings to suit your preferences and connection:
- Standard Quality: 128 kbps MP3
- High Quality (“Better”): 320 kbps MP3
- High Fidelity (Hi-fi): 16-bit/44.1 kHz FLAC (1411 kbps), which is CD-quality, lossless audio
So on mobile or desktop, you can choose between Standard (128 kbps), High Quality (320 kbps), and High Fidelity (1411 kbps FLAC).
Are there any other Fitness Park offers with Deezer Premium?
No. Deezer Premium is available on the Classic, Access+ and Ultimate plan.
Do I need to download the Deezer application?
If you are using Deezer on a mobile device, then you need to download the Deezer app for the ultimate experience. On a computer, you can decide if you use the web version at www.deezer.com or if you download the desktop app, available for Windows and Mac systems.
Can I upgrade from my existing Fitness Park plan to the new offer?
It can be possible, but you will have to speak with the Fitness Park staff in your gym to confirm if the upgrade is possible.
Can I listen to music offline?
Yes! Deezer, through Desktop app and Mobile app, allows you to download playlists and albums that you have favourited so you can listen then in offline mode, as long as you have downloaded the content to your device.
Can I use Deezer on multiple devices?
Yes! With your Deezer subscription, you can stream music on multiple devices, including smartphones, tablets, and computers, ensuring you enjoy your music wherever you go.
Can I transfer my favourites between my previous music app and Deezer?
Deezer uses a third-party service called “Tune my Music” to transfer content between your old stream app and Deezer. Just check on the list of companies listened to by “Tune My Music” if your streaming is there - HERE
I have a Deezer paid account? How can I switch to the Fitness Park + Deezer Premium bundle?
You can as long as your actual Deezer paid account have not benefited from any promotion or free trial period of Deezer service in the last 12 months, as mentioned above.
Can I log in to third-party apps like Sonos or Alexa with my Deezer Premium account if I have a subscription through Fitness Park?
Yes, you can use your Deezer Premium subscription on all compatible devices with Deezer. You can find more information HERE.
If I need to update the email or my payment details. Who should I reach?
If you have to email or payment details for your Deezer Premium subscription, you just need to go to your Deezer app and proceed with the changes. In case you don’t have access to the existent email on the Deezer account, then you will have to speak with our support team.
But if it is something related to Fitness Park subscription, then you will have to contact their customer care team in case you cannot perform the changes in their website or app - https://help.fitnesspark.com/hc/fr.
What should I do if I experience Deezer billing issues?
If you notice any discrepancies in your Deezer bill, please contact us for assistance.
What if I have issues with the Deezer app?
If you're experiencing issues with the Deezer app, try updating the app, checking your internet connection, or restarting your device. If problems persist, visit Deezer’s Help Centre for further assistance.
How do I cancel my subscription?
If you wish to cancel your subscription, you will need to follow the cancellation process on our website - Cancel Your Deezer Subscription.
What happens if I can cancel my Fitness Park plan, what happens to my Deezer Premium subscription? Will I lose my favourites?
If you cancel your Fitness Park subscription, nothing happens with your Deezer Premium subscription, as they are two separate plans handled by two different companies. Fitness Park handles the billing cycle, refunds, cancellations of their subscription and Deezer handles the billing cycle, refunds, cancellations of the Deezer Premium subscriptions. As long as you don’t delete your Deezer account, your favourites will remain stored in your account.
I want to cancel Deezer Premium but keep my Fitness Park subscription. How can I do that?
In that case, you just need to follow the procedure to cancel the Deezer Premium subscription - Cancel Your Deezer Subscription. This will not impact your Fitness Park subscription.
How can I leave feedback about the partnership or future improvements?
Please use your French Community to share your ideas and feedback about this new partnership - https://fr.deezercommunity.com/
How do I contact Fitness Park Support?
There are two ways you can reach Fitness Park Customer support team:
- Help Center: https://help.fitnesspark.com/hc/fr
- Form: https://help.fitnesspark.com/hc/fr/requests/new