Discover all the insights about Deezer's collaboration with Pass Culture! We'll give you the lowdown on what Pass Culture offers, how to get your account up and running, and tackle common questions and troubleshooting tips to keep your experience smooth. This partnership underscores Deezer's commitment to making music more accessible to young audiences, allowing them to discover and enjoy a vast array of musical content seamlessly.
Who are Pass Culture?
Pass Culture is a government-backed initiative in France that gives young people aged 15 to 18, access to various cultural experiences, from concerts and theatre shows to books, music, and streaming services like Deezerwhere you can get a three-months Premium subscription. This collaboration aims to enrich the musical experience of young users by providing them with unlimited access to over 120 million tracks, podcasts, and exclusive content without any advertisements.
Additionally, it’s a great way to explore and enjoy cultural activities at little to no cost. If you’re eligible, you receive credits to spend on cultural products and experiences, making entertainment and learning more accessible. Simply sign up on the Pass Culture app, check your available credit, and use it to discover and book cultural experiences near you or online!
You can have Pass Culture app on your phone. Just download it from Google Play Store or Apple Store. Alternatively, you can access all the offers through the website.
What kind of Deezer offers are available in Pass Culture and where?
The Pass Culture offer gives you access to three months of Deezer Premium gift card, allowing you to enjoy:
- Unlimited music streaming
- Over 120 million tracks and thousands of podcasts
- No ads
- Offline listening
- Quizzes
- Lyrics
- Shaker
This offer in only available in France.
How to activate your subscription
To activate your Deezer Premium subscription through Pass Culture:
- Open the Pass Culture app here and reserve the Deezer Premium – 3 months offer
- Click on the “Access the online offer” button from your reservation confirmation page
- You’ll be redirected to the Deezer Pass Culture page - https://www.deezer.com/fr/passculture
- Log in or create a Deezer account (use the same email as your Pass Culture account)
- Enter your six-character reservation code from Pass Culture
- Enjoy your three months of Deezer Premium!
Note: Deezer gift card is only available for Deezer Premium
Warning: If you’re already subscribed to a Deezer paid offer, to use Pass Culture offer, you will need to cancel your actual subscription and wait until your account is set to Deezer Free
What happens after the three months?
At the end of the three-month period, your Deezer Premium subscription will not renew automatically. You can choose to continue with a paid subscription or return to Deezer Free.
Cancel or request a refund of your gift card
Once activated, a Deezer Gift Card is non-refundable and cannot be cancelled or transferred. The subscription will remain active until the gifted period ends.
Frequently asked questions
How to benefit from the offer?
Access the Offer:
- On your Pass Culture app, click on the "Access the online offer" button from the confirmation page of your reservation
- On Deezer's Website: You will be redirected to Deezer's Pass Culture page: https://www.deezer.com/fr/passculture
Create or Log into Your Deezer Account:
- If you don't have a Deezer account, click on "Create an account"
- If you already have a Deezer account, click on "Log in with my account"
- Enter your email and password to login
Note: Ensure you use the same email address associated with your Pass Culture account. Avoid using Facebook or Google Connect, as this may disrupt the process
Enter Your Reservation Code - after logging in, enter the six-character reservation code found in the confirmation email or in the "My Reservations" section of your Pass Culture app.
If the code is not accepted, make sure you have entered your code correctly or the code was not activated already. Each code can only be used once.
Tip: Watch out for these characters: I / i / 1 (one); L / l (lower case L); O / o / 0 (zero); S / s / 5 (five)
Still facing issues when trying to redeem the offer?
- Verify that you're using the same email address for both Deezer and Pass Culture
- Ensure you're not logged in via Facebook or Google Connect
- Double check if you have entered correctly your date of birth in your Deezer account
- Confirm that you don't have an active Deezer Premium subscription. If you do, you'll need to wait until it's fully cancelled before accessing this offer
For further assistance, you can visit the Deezer Community forum here
I want to get a code, but I can’t find Deezer?
If you don't see Deezer, it's because all the available codes are already taken at this time. Every Monday, the Pass Culture makes a limited number of Deezer codes available. Please try again next week!
Who can benefit from this offer?
This offer is available to young people aged 15 to 18 who are eligible for Pass Culture.
Can I get more than one code if I have enough credit?
Unfortunately, no. Each person can only get one code.
I am trying to redeem the code, but it says the code was already used?
This might mean that you already had in the past redeemed on Deezer Gift code through Pass Culture. If you need further help, please reach out to our Customer Support team.
Can I use this offer if I already have a Deezer account?
Yes! You can activate the offer on an existing Deezer Free account, as long as it is not currently subscribed to Deezer Premium. Also, please keep in mind that the email of the Deezer account must match with the email address of your Pass Culture account.
If I have an issue with Pass Culture or Deezer app, what should I do?
If you have issues with Pass Culture, visit their support page:
In case it is related to the Deezer app, or with the journey to activate the code, and you couldn’t sort it out with the content on this page, please reach out to our Customer Support team.