When it comes to technical difficulties the simplest answer is usually the correct one. Reinstalling Deezer is a good way of restoring the app and getting you back to the rhythm.
Note: Any offline songs, albums or playlists that were previously downloaded will have to be re-downloaded
Before you reinstall your app, please see our related articles:
Reinstalling your Deezer app on mobile or tablet
Android
- Find Deezer in your list of apps
- Tap Deezer to bring up its settings
- Select Uninstall
- Restart your phone
- Open the Google Play Store
, search for and reinstall the Deezer app
Note: If you are unable to uninstall the app, please get in touch with the store that you bought the phone from as we're unable to uninstall apps from our end
iPhone and iPad
- On the home screen, tap and hold the Deezer icon until it starts shaking
- Press the X symbol on the icon to delete the app
- Now, open the App Store
, search for and reinstall the Deezer app
Note: For iOS 14.0 or later, you will need to tap and hold the Deezer icon and select Remove app from the pop up menu
Huawei
- On the home screen, tap and hold the Deezer icon until a menu pops open
- Select Uninstall
- Now, open the HUAWEI AppGallery
search for and reinstall the Deezer app
Reinstall Deezer desktop app on your computer
Windows
Deezer desktop app is available to all users. You'll need a minimum version Windows 7 or later to reinstall the new app.
- From the desktop, press the Windows button
- Click Settings
- Click Apps
- Select Apps & features from the left pane, find the Deezer app and click it
- Click Uninstall, and click Uninstall again in the pop-up to confirm
- Re-download the Deezer desktop app and install it
Mac
Deezer desktop app is available to all users. You'll need a minimum version macOS 10.10 or later.
- Open the Deezer app on your Mac
- Open Finder, then select Applications in the sidebar (If it’s not listed in your sidebar, return to the top menu, click Go > Applications)
- Find the Deezer app, then click and drag it to the Trash
- Close Applications
- Re-download from deezer.com and install