Reinstall Deezer

When it comes to technical difficulties the simplest answer is usually the correct one. Reinstalling Deezer is a good way of restoring the app and getting you back to the rhythm.

Note: Any offline songs, album or playlists that were previously downloaded will have to be re-downloaded

Before you reinstall your app, please see our related articles:

• Can’t play Deezer music on mobile
• Can’t play music on web browser
• Deezer data & Smart Cache

Reinstalling your Deezer app on mobile or tablet

Android

1. Find Deezer in your list of apps
2. Tap Deezer to bring up its settings
3. Select Uninstall
4. Restart your phone
5. Open the Google Play Store search for and reinstall the Deezer app

Note: If you are unable to uninstall the app, please get in touch with the store that you bought the phone from as we’re unable to uninstall apps from our end

iPhone and iPad

1. On the home screen, tap and hold the Deezer icon until it starts shaking
2. Press the X symbol on the icon to delete the app
3. Now, open the App Store search for and reinstall the Deezer app

Note: For iOS 14.0 or later, you will need to tap and hold the Deezer icon and select Remove app from the pop up menu

Huawei

1. On the home screen, tap and hold the Deezer icon until a menu pops open
2. Select Uninstall
3. Now, open the HUAWEI AppGallery search for and reinstall the Deezer app

Reinstall Deezer Desktop app on your computer

Windows

Deezer’s desktop app is available to all users. You'll need a minimum version Windows 7 or later to reinstall the new app.

1. From the Desktop, press the Windows button
2. Click Settings
3. Click Apps
4. Select Apps & features from the left pane, find the Deezer app and click it
5. Click Uninstall, and click Uninstall again in the pop-up to confirm
6. Re-download the Deezer Desktop app and install it

Mac

Deezer’s desktop app is available to all users. You'll need a minimum version macOS 10.10 or later.

1. Open the Deezer app on your Mac
2. Open Finder, then select Applications in the sidebar (If it’s not listed in your sidebar, return to the top menu, click Go > Applications)
3. Find the ‘Deezer.app’, then click and drag it to the Trash
4. Close Applications
5. Re-download from deezer.com and install

Helpful links

Download the Deezer app

Why do I need to update my Deezer app?