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PayPal Payment Method unavailable on Android

Update: 14th September

Following successful testing we will be making an update to our Android app in the coming days, after which PayPal should once again be available as a payment method.

Update: 13th September

Our technical team have found the cause of payment issues with PayPal on Android and are testing a fix now.

Please note that PayPal payment method is still available on computer.

We thank you for your patience and understanding.

Update: September 6

Our technical teams continue to search for a solution to this issue.

Please note that PayPal can still be used to subscribe through all our other usual platforms.

Update: August 25

Working with our partners, we have been able to reproduce the problem and we're now focused on finding a solution.

We'll continue to provide updates as fresh information becomes available.

Thank you for your patience.

Update: August 22

The issue is only affecting customers intermittently now. We are still working with our partner to get a complete fix.

Be aware that affected customers can still subscribe to Deezer using PayPal through other platforms.
 
August 21
 
Android users currently trying to subscribe to Deezer using PayPal as a payment method are finding that it is unavailable.
 
We are working with our partner on the issue and hope to have it resolved soon.
 
This will only affect those trying to update their payment method or create a new subscription using PayPal; users with an existing recurring subscription via PayPal are unaffected.
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